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Contact

Start with what
you need.

Setup, product questions, higher limits or paperwork—a person on the Keyda Business team reads every message.

Email us directly business@keyda.in
GET RUNNING

I’m setting up my bot.

Start with the guided setup. If your website will not read correctly or you are stuck training, send us the page and what you expected.

PLAN AHEAD

I need more capacity or a DPA.

Tell us your expected monthly question volume and whether your team needs a data-processing agreement before it can approve Keyda.

SOMETHING IS WRONG

The bot said something it should not have.

Send the exact customer question, the answer it returned and your business name. Those three details give us the fastest path to the right conversation.

Before you send

Two details save a round trip.

Your business name so we can find the right account.

Your Client ID from Install, if you already have a bot.

Using Keyda as an individual rather than a business?

Go to consumer support