Delete Your Account
The short version. You can delete your Keyda account from inside the app in a few taps, or by emailing us. Deleting it signs you out everywhere, detaches your phone number, email and social sign-ins, and removes your tokens and API keys, so nobody can sign in to it again. The content stored with the account is kept on our servers as described in our Privacy Policy, section 7; it is never reachable from the apps again and a new account never sees it. Want a copy first? Export your data before you delete.
1. Delete from the app
Android
- Open Keyda and go to Settings.
- Tap your name at the top to open your Profile.
- Tap Delete account and confirm. (The same action is under Settings → Privacy as Delete my account.)
iPhone, iPad and Mac
- Open Keyda and go to Settings.
- Tap your profile at the top.
- Tap Delete account and confirm.
Deletion takes effect immediately. You are signed out on every device, and signing up again with the same phone number or email creates a new, empty account.
2. Delete by email
If you no longer have the app, email support@keyda.in with the subject Delete my Keyda account from the email address on the account, or include the phone number you sign in with. We may ask you to confirm from that address or number before acting, so that nobody can close your account for you. We handle these requests within 7 days.
3. What is removed
- Your phone number, email address and Apple, Google or Facebook sign-in are detached from the account.
- Your sign-in tokens, push tokens and password are removed; every device is signed out.
- Any API keys you added for your own AI providers are deleted.
- Connected Linear and Jira workspaces are disconnected, your share links are revoked, shared sessions you created are ended, and if you signed in with Apple we tell Apple to disconnect Keyda from your Apple ID.
- We send a confirmation to your email address if we have one.
4. What is kept
Closing the account does not erase the content stored with it. Notes, documents and drawings, chats, attachments, generated images and stickers, your profile, preferences, usage and subscription records stay on our servers after the account is closed, with no fixed end date, except where our Privacy Policy gives a shorter window (AI request logs, for example, are deleted after 12 months). None of it is reachable from the apps any more and a new account never sees it. If you deleted your account by mistake, contact support@keyda.in and we can reopen it.
If you would rather have that content erased as well, say so in your email and we will handle it as a data-protection request under the Privacy Policy.
5. Before you delete
- Export a copy. On Android use Download my data in Settings → Privacy or on your Profile screen; on iPhone, iPad and Mac use Export my data on your Profile screen.
- Subscriptions. Deleting your account does not cancel an App Store or Google Play subscription; cancel renewal in the store's subscription settings. A web-checkout purchase on keyda.in is a one-time period and ends on its own. See the Refund Policy.
- On-device data. Clipboard history, AI Memory, text shortcuts and learned words never leave your device; uninstalling the app removes them.
6. Contact
Questions about deletion or your data: support@keyda.in or the Contact form.